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Effective Date: 18 June 2026

Brand Disclosure: Freedom of Movement HQ ("FOM") is a digital wellness and performance brand operated under Primal Fuel. Following the integration of FOM into the Primal Fuel brand, certain customer support systems, email infrastructure, payment verification processes, and digital delivery services may operate under the Primal Fuel name.

1. Support Overview

If you have questions about your order, downloads, products, or general enquiries, please contact us using the details below.

We aim to respond within 24–48 business hours.

2. Email Support

For general enquiries, product assistance, or technical support:

Email: freedomofmovenentsa@gmail.com

3. Support Hours

Monday – Friday
09:00 AM – 05:00 PM (SAST)

Messages received outside of these hours will be responded to on the next business day.

4. Order & Product Support

If you are experiencing issues with:

Download access
Email delivery
Payment confirmation
Product files
Incorrect email entered at checkout

Please include the following information in your message:

Full name
Email address used at checkout
Order number (if available)
Brief description of the issue

Providing these details helps us resolve your request more efficiently.

5. Business & Partnership Enquiries

For collaborations, partnerships, affiliate opportunities, or business enquiries:

Email: freedomofmovenentsa@gmail.com

6. Company Information

Freedom of Movement HQ
A Primal Fuel Brand

Digital Educational Resources

Move Better. Think Better. Earn Better.

All products are delivered digitally.

We do not operate a physical retail location.

7. Quick Support Note

For the fastest response, please email us directly and include all relevant order details where applicable.

We are committed to providing reliable customer support and ensuring that every customer can access their purchases quickly and securely.

Freedom of Movement HQ
Move Better. Think Better. Earn Better.